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Home / Case Studies / Fintech onboarding & KYC optimization
Fintech / Digital Banking

Fintech onboarding & KYC optimization

A digital bank modernized KYC with risk‑based automation, reducing onboarding time from 18 minutes to 3.5 minutes while staying audit‑ready.

+136%
Completion rate
-81%
Onboarding time
-74%
Manual reviews
-62%
Cost per verified
Fintech onboarding & KYC optimization

Challenge

High KYC drop‑offs, manual reviews, and false positives created delays and low completion rates in a competitive market.

Solution

Adaptive KYC orchestration with real‑time document validation, liveness checks, and dynamic form progression tailored to risk tiers.

Implementation Highlights

  • Integrated multi‑provider identity verification
  • ML fraud scoring + jurisdictional rules engine
  • A/B tested onboarding UX + feedback loops

Outcomes

+136%
Completion rate
-81%
Onboarding time
-74%
Manual reviews
-62%
Cost per verified
Tech stack
OnfidoJumioAWS TextractKafkaTensorFlowAWS
Timeline: 6 months
Next steps

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